Privacy Policy

Information We Collect

We collect information you provide directly to us, such as when you create an account, place an order, or contact us. This includes:

• Name and contact information (email, phone)
• Shipping and billing address
• Order and payment information
• Communications with us

Cookies

We use cookies to improve your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can control cookies through your browser settings or our cookie consent banner.

Types of cookies we use: essential cookies (required for the site to function), analytics cookies (to understand usage), and preference cookies (to remember your settings).

How We Use Your Information

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to your inquiries
• Send marketing communications (with your consent)
• Improve our products and services

Data Sharing

We do not sell your personal information. We may share data with trusted service providers who help us operate our business (shipping, payment processing), subject to confidentiality agreements.

Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at privacy@mysecretglow.co.ke